Please download and run this tool, it will allow you to share a snapshot of your OS and hardware with us to aid troubleshooting. This tool is open-source and powershell based.
- Download Get-Specs from our github.
- Extract this file to your desktop.
- Run the command named “Specs” and follow the prompts.
- Choose to ‘upload’ the file, it will put a link into your clipboard automatically. You can paste it directly into this channel.
There is nothing sensitive in the published snapshot, we will not ask you to share private information.
For machines without internet access you can upload the Techsupport_Specs.html file that appeared next to the other files.
❗ If you have issues with the .cmd file, try our older exe method