Table of Contents
Linux is a great tool for troubleshooting. It can run off a USB drive in a live session. This allows you to use a wide range of tools to manipulate the disks, data, and hardware of your computer/OS without worrying about anything running on it.
That’s fine, a Linux live session can be used regardless of your operating system.
The live session does not install Linux onto your main disk, the computer just boots into a USB drive containing Linux. Your main disk won’t be touched at all unless you choose to.
Our live session is designed to be very easy to use for Windows users to understand, so Windows users should find it pretty straightforward.
A Linux ISO has been made for r/Techsupport that has many of the proper tools pre-installed to make rescuing a system easier. If you are unfamiliar with Linux we recommend that you use this version.
The username and password for the media is
You may also use the official Xubuntu ISO and load your own tools as needed.
This will require a USB that is at least the size of the ISO you downloaded.
All methods of creating boot media are destructive and will WIPE the USB flasdrive or external disk.
- Download and run Rufus
- Select “ISO Image” and then browse for the ISO image.
- Select which flash drive you want to put the installer on.
- Select the target system type,
- For modern systems
GPT/UEFIis preferred. For legacy systems use
- For modern systems
- Click “Start” and wait for it to finish.
- Download and run Etcher
- Select your downloaded ISO
- Select your target drive
- Click “Flash” and wait for it to finish.
lsblkto list all disks in your system, identify your flash drive by size. It will look something like
The following command is dangerous. Ensure it is run against the correct disk
dd if=/path/to/image.iso of=/dev/sd[letter]to create a bootable drive from the ISO.
- Wait until dd finishes. dd does not display progress, but when it finishes, the terminal will display the next prompt.
- Press your ‘Boot menu’ key when you power on the machine to access your boot options.
- You may need to go through BIOS and change boot priority if you cannot find or hit the boot options key during boot.
- Choose your USB
- Once it boots select ‘Try’ or ‘Live’
- Wipe disks
- Data Retrieval/Recovery
- Disk Manipulation with Gparted
- Verify Disk Heath
- Stressful Application Test